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Dear customers,
At Ivory Computers, we consider each and every one of you is an important and valued customer and do our best to provide you not only with quality products and popular prices, but a shopping experience and service of the highest standard in the country.
With 20-years-worth of experience and hundreds of thousands of happy customers under our belt, we strive to become increasingly efficient and allow you, the customers, to enjoy the best and most accessible service… Because your smile is the most important thing to us.
To this end we invested a lot into the construction of a customer service system and, of course, a chain of store all over the country where you could always find courteous and professional assistance for any questions.
You can return home-used electronic waste in any of our branches, free of charge. For more information: www.ivory.co.il/Cycle
As a part of our mission to grant equal service to as many people as possible, Ivory puts great efforts into making the stores accessible to persons with disabilities and adjusting the branches for their needs. For further information: www.ivory.co.il/Accessibility
For your convenience, below is a list of service and warranty providers:
Laptops Lenovo– Lenovo Israel 1809-25-89-90/ CPM Lab - 03-7183700 Dell– Yael Group 1809-444-688/ 09-9527555 Asus– labs and support 1-700-72-11-77 Toshiba– labs 03-7410410 CPM HP– service 1700-50-30-48 HP Acer– Calanit labs 073-2747700 MSI– ServPro 03-5598555/*9770 Samsung– IBM 03-9142800 LG– H.Y. Group 1-700-701-115 Fujitsu – Taldor 03-7217940 |
Monitors Philips– ServPro 03-5598555/*9770 Envision– ServPro 03-5598555/*9770 AOC– ServPro 03-5598555/*9770 Samsung– Electis 03-6372323 DELL– Yael Group 1809-444-688/ 09-9527555 Mag– Ratfon Services LTD 08-9777260 LG– H.Y. Group 1-700-701-115 Viewsonic– Omnitech 03-9212040 BenQ– Getter 03-5766797 Asus– ServPro 03-5598555/*9770 |
Tablets Samsung– Scailex *6963 Apple– iDigital 03-9005355 Asus– labs and service 1-700-72-11-77
Lenovo – CPM labs - 03-7183700 or LG– Ronlight 072-2751855 Toshiba– labs 03-7410410 CPM Dell– Yael Group 1809-444-688/ 09-9527555 Akai– Hemilton 08-6852114/130 Sony– Isfar 09-9711700 Crown– Newpan 1-599-500-727 MagPad – Celadon 09-8858811/*2170 |
Televisions – Official Importer Samsung– Samline 03-9254848 Hisense– Ratfon Services LTD 08-9777272 Innova– Getter Tech 03-5761544 LG– H.Y. Group 1-700-701-115 Sansui– Ratfon Services TLD 08-9777272 Mag– 08-9777272 |
Televisions – Unofficial Importer (refer to the warranty or the receipt) Philips– Electronica Ribi 02-6251841 Sharp– Lenny Hanoch Jerusalem 02-6251841 |
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Accessories and Software Microsoft– Microsoft 09-7625400
Logitech– Benda Magnetic 0732-660-699, Kaspersky– Antivirus 02-5870591 Creative– Eastronics 03-6458777 Go Pro– D.A.A 1800-800-468 |
Routers TP-Link– Ivory Computers 03-9166000 Edimax– Pikok 09-7601346 D-Link– service 072-2575555 Linskys– Tech Data 09-7644720/ 09-7644774/ 09-7644765 |
Cellular Phone – Official Importer Samsung– Scailex *6963 service: extension 2, support: extension 3 Nokia– Eurocom 03-7699000 ZTE– Eurocom 03-7699000 LG– Ronlight 072-275-1855 Alcatel– Accel Telecom 03-7681500 HTC– Touch Group 077-5500075 Sony– Beres Electra 09-8922916 Apple- 03-9005355 iDigital, Computer C Data 1700-701-870 Uniden– Eurocom 03-7699000 or *3131 Akai– Hemilton 08-6852114/130 |
Scanners and Printers HP– HP Israel 1-700-503-048/ 09-8304848 Canon– Karat Israel 1-599-592-000 Samsung– Electis 03-6372323 XEROX– One System Integration LTD 03-9767878 Lexmark– Getter Tech 03-5761544 |
Games and Consoles Isfar– 09-9711700 Microsoft– 1-809-213326 Edlee– 09-8922910 NMC– 09-8922911 |
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Cellular Phones – Unofficial Importer (refer to the warranty or the receipt) Samsung– Celadon 09-8858811/*2170 Samsung– Mobile BD03-91998888 LG– Celadon 09-8858811/*2170 LG– Mobile BD03-91998888 Sony– Mobile BD03-91998888 |
Smartwatches and Fitness Bands Agentek – Polar watches– 03-6446468 LG– Ronlight 072-2751855 Samsung– Scailex *6963 Garmin– Ronlight 072-2751855 |
UPS Battery Backup Systems Advice– 03-9000940 Gamatronic– 02-5888222 |